Subscription and Billing Solutions

It can take years for brands to perfect the art and science of subscriptions and renewals.

Why waste time building a recurring revenue model yourself when a full-service subscription and billing solution can do all the heavy lifting for you?

Excelsior helps you add more value to your eCommerce business.

Our advanced solutions go beyond managing subscriptions and renewals. Manage payment processing, fraud detection, tax collection, remittance, and more.

It not only simplifies subscription billing but streamlines all aspects of subscription management by providing a centralized hub for managing upgrades, cancellations, pricing plans, trials, integrations, and more.

Contact Excelsior today!

1. A subscription model tailored to your company.

Get ready to create more long-term value with your loyal customers. Excelsior makes it easy to implement subscription models and billing plans specifically tailored to your organization's unique needs and requirements.

Our turnkey solution allows customers to be instantly billed in multiple ways and offer real-time special promotions that increase engagement and customer retention.

Key features include:

Payment and billing

Processing and billing recurring payments
Multiple billing and renewal periods (monthly, quarterly, yearly)
Pricing in multiple currencies
Automated pre-billing notification
Ease to enable or disable automatic updates
On-demand update
Lifecycle management
Optimize payment approval rate
Automating orders, billing, and invoicing

Catalog and price

Fixed price monthly subscription package
Multiple price combination options (upfront fee, recurring fee)
Freemium and trial offerings, including setting and extending trial periods
Offer coupons, promotions, and add-ons
Seamless integration with third-party apps
Improved cross-selling functionality (i.e., based on a customer's purchases, suggesting relevant items to add to the shopping cart before checkout).
Easily upgrade and downgrade your subscription based on your needs

Monitoring

History of active subscriptions
Records of subscription suspensions and cancellations

2. A seamless customer experience.

Building strong relationships with your customers is key to your business's long-term success and the best way to foster customer loyalty. To do this, you need to create a consistent and engaging end-to-end customer experience that provides transparency and gives your customers full control over their subscriptions.

Excelsior gives you the tools to build customer loyalty and trust. Our built-in CRM platform allows you to create, schedule, and send regular email updates to keep customers informed on their subscription status. We can also help you launch a powerful subscription hub where customers can manage their subscriptions with ease, empowering them to upgrade, downgrade, or cancel their subscriptions, change payment methods, get answers to their questions, and so much more.

We help you create a seamless customer experience that quickly adapts to your customers’ needs and maximizes your potential to grow CLTV over time.

Key features include:

Enhanced subscriber account management
Simplified auto-renewal activation or deactivation
Easily upgrade and downgrade your subscription based on your needs
Easily upgrade or downgrade subscription services
Personalized nurture email campaigns
Automated invoices, receipts, and renewal notices
Automated subscription notifications: pre-billing, trial almost complete, billing reminders, cancellation confirmation, and more.